Dotynapo Terms and Conditions

Effective Date: January 6, 2025

Welcome to Dotynapo! By accessing and using our website, dotynapo.com, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services or making a purchase. If you do not agree with these terms, please do not use our website or services.

1. Acceptance of Terms

By visiting our website, making a purchase, or using any of the services provided by Dotynapo, you agree to abide by these Terms and Conditions. We reserve the right to update or modify these terms at any time, and any changes will be posted on this page with the revised Effective Date. Your continued use of the website after any changes to these terms constitutes your acceptance of those changes.

2. User Account

To access certain features of our website (such as placing an order), you may be required to create a user account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account.

If you believe your account has been compromised or you notice any unauthorized activity, please contact us immediately at info@dotynapo.com.

3. Product Information and Availability

We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee that all product descriptions, prices, or availability are free of errors. We reserve the right to correct any inaccuracies or change the information on our site at any time without prior notice.

In the event that a product you order is unavailable, we will notify you promptly and offer a refund or suggest an alternative product.

4. Pricing and Payment

All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. Prices do not include taxes or shipping fees, which will be calculated at checkout.

We accept a variety of secure payment methods, including:

  • Credit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay

By submitting your payment information, you confirm that the payment method you use is valid and that you are authorized to use it. We reserve the right to refuse or cancel orders for reasons such as suspected fraud, pricing errors, or availability issues.

5. Orders and Shipping

Once an order is placed, you will receive an order confirmation email. However, this does not mean your order has been accepted. We reserve the right to refuse or cancel any order, in whole or in part, for any reason, including but not limited to stock availability, errors in pricing or product descriptions, or suspected fraud.

Shipping and Delivery: Orders will be processed and shipped according to the selected shipping method and the destination address. Please note that delivery times may vary depending on the shipping method and your location. We are not responsible for delays caused by third-party carriers or other circumstances beyond our control.

Shipping Charges: Shipping charges are calculated based on the destination and chosen shipping method and will be shown at checkout. You are responsible for any customs duties or import taxes that may apply to international orders.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy. For full details, please refer to our Return Policy.

Please note:

  • Items must be returned in new, unworn condition with all original packaging and tags intact.
  • Customers are responsible for return shipping costs unless the product is defective or the wrong item was shipped.
  • Refunds will be processed to the original payment method, excluding shipping charges.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and trademarks, is the property of Dotynapo or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any of our content without prior written consent.

8. Prohibited Uses

You agree not to use the website for any unlawful purpose or any purpose that could damage, disable, or impair the functionality of the website. Prohibited activities include, but are not limited to:

  • Attempting to interfere with the operation of the website, including hacking, phishing, or other malicious activities.
  • Using the website to distribute spam or unsolicited promotional materials.
  • Engaging in fraudulent activity or providing false information.

We reserve the right to terminate or suspend your access to the website for violating these terms.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

10. Limitation of Liability

To the maximum extent permitted by law, Dotynapo shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or any products purchased through our site, including but not limited to damages for loss of profits, goodwill, or data.

Our total liability to you for any reason shall not exceed the amount paid by you for the product(s) that caused the damage or issue.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dotynapo, its affiliates, officers, directors, employees, agents, and partners from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the website, violation of these Terms and Conditions, or infringement of any rights of another party.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of California, United States, without regard to its conflict of law principles. Any disputes arising out of or in connection with these terms will be resolved through binding arbitration, conducted in Calimesa, California, in accordance with the rules of the American Arbitration Association.

By using this website, you agree to submit to the exclusive jurisdiction of the courts in Riverside County, California.

13. Changes to Terms and Conditions

We reserve the right to modify, update, or change these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website, and the Effective Date at the top of this page will be updated accordingly. It is your responsibility to review these terms periodically to stay informed about any changes.

14. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:

Dotynapo appreciates your business and strives to provide you with the highest level of customer service. Thank you for visiting our website!