Payment Policy
Effective Date: January 6, 2025
At Dotynapo, we provide secure and convenient payment options for a seamless shopping experience.
1. Accepted Payment Methods
Credit/Debit Cards:
- Visa, Mastercard, American Express, Discover.
Digital Payment Platforms:
- PayPal, Apple Pay, Google Pay.
Bank Transfers:
- Available for corporate or bulk orders upon request.
2. Payment Security
- All transactions are encrypted using SSL technology to protect your financial information.
- Payment details are processed securely and are not stored on our servers.
3. Order Confirmation
- Upon successful payment, you will receive a confirmation email with your order details and receipt.
4. Refunds and Adjustments
Processing Time:
- Refunds for cancellations or returns are processed within 5-7 business days after the returned items are received and inspected.
Refund Method:
- Refunds will be issued to the original payment method used during purchase.
Non-Refundable Charges:
- Original shipping charges are non-refundable unless the return is due to our error.
5. Taxes and Fees
Sales Tax:
- Calculated during checkout based on the shipping address.
International Orders:
- Customers are responsible for any duties or additional fees required by their country.
6. Failed Transactions
- If a payment fails, verify your details and try again. For unresolved issues, contact us at info@dotynapo.com or call (909) 795-6980.
Contact Information
For questions regarding our Shipment or Payment policies, please contact us:
- Hotline: (909) 795-6980
- Email: info@dotynapo.com
- Address: 950 California St #128, Calimesa, California
For additional details, visit dotynapo.com.