Terms and Conditions 

Effective Date: January 6, 2025

Welcome to DotyNapo, your destination for high-quality products designed to enhance your lifestyle. By using our website www.dotynapo.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or interacting with our website. These terms govern the use of our services, including the purchase of products from DotyNapo.

If you have any questions or concerns regarding these terms, please contact us:

1. Acceptance of Terms

By accessing or using www.dotynapo.com and/or purchasing our products, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other applicable policies, including but not limited to our Return Policy, Sale Policy, and Shipping Policy. If you do not agree to these terms, please do not use the website or make any purchases.

We reserve the right to change, modify, or revise these terms at any time, and such changes will be effective immediately upon posting on the website. Your continued use of our site constitutes acceptance of any such changes.

2. Eligibility

To use our website and make a purchase, you must:

  • Be at least 18 years old or have the consent of a legal guardian.
  • Have a valid credit card or other payment methods accepted by DotyNapo.
  • Provide accurate and up-to-date information when making a purchase or registering an account.

By completing the registration process or placing an order, you confirm that you meet these eligibility requirements.

3. Product Information

We make every effort to provide accurate descriptions and pricing information for all of our products. However, DotyNapo does not guarantee the accuracy of product details, including images, prices, or availability. Prices for products are subject to change without notice.

If there is an error in the pricing or description of a product, we reserve the right to cancel or modify the order as necessary. In such cases, we will notify you and provide a full refund if the order is canceled.

4. Ordering and Payments

When you place an order through www.dotynapo.com, you agree to provide accurate and complete information, including your name, address, and payment details.

  • Order Confirmation: After placing your order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance of the order.
  • Payment: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover) and other secure online payment methods (such as PayPal). By submitting your payment, you authorize DotyNapo to charge the amount of the order to your chosen payment method.
  • Order Processing: Once your payment is processed, we will begin preparing your order for shipment. Orders are typically processed within 1-3 business days. However, delays may occur during peak seasons or due to unforeseen circumstances.

5. Shipping and Delivery

  • Shipping Methods: We offer several shipping methods, including standard and expedited options. Shipping costs are calculated at checkout based on your order size, destination, and preferred shipping method.

  • Delivery Time: Delivery times vary depending on the shipping method and your location. Once your order has been shipped, you will receive a tracking number to monitor the status of your shipment.

  • Shipping Costs: Shipping fees are calculated based on the weight and dimensions of your order, as well as your delivery address. You can view the shipping costs before completing your purchase at checkout.

  • International Orders: DotyNapo currently ships to select international locations. International customers are responsible for any applicable customs duties, taxes, or fees imposed by their country’s government.

6. Return and Refund Policy

We strive for customer satisfaction, and our Return Policy ensures that you can return most products within 30 days of receipt. Please review our full Return Policy here for more details.

  • Return Eligibility: Returns are accepted only if the item is unused, undamaged, and in its original packaging. Custom or personalized items, along with final sale items, are non-returnable.
  • Refunds: Refunds will be processed once the returned item is inspected. We will credit the amount back to the original payment method. Processing times for refunds may take 5-10 business days.

7. Cancellations

If you need to cancel your order, please contact us as soon as possible. We process orders quickly, and once an order has been shipped, we cannot cancel it. If you cancel before your order is processed, we will issue a full refund to the original payment method.

8. Promotions and Discounts

From time to time, DotyNapo may offer promotions, discount codes, or sales events. These promotions are subject to the following terms:

  • Discount Codes: If you have a discount code, it must be applied at checkout to receive the discount. We cannot apply discounts to orders after they have been placed.
  • Limited-Time Offers: Promotions may have specific time frames and may not be applied to all products. Please refer to the terms and conditions of each promotion.
  • Exclusions: Some products or services may be excluded from promotions, including but not limited to gift cards, custom items, or certain sale items.

9. Privacy and Data Protection

We take your privacy seriously and are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and protect your information. By using our website, you agree to the terms of our Privacy Policy, which can be accessed here.

10. Intellectual Property

All content on www.dotynapo.com, including text, images, graphics, logos, and product names, is the intellectual property of DotyNapo and is protected by copyright, trademark, and other applicable laws. You may not use, reproduce, or distribute any content from our site without prior written consent.

11. Limitation of Liability

DotyNapo is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services. In no event shall our total liability exceed the amount paid by you for the specific product or service giving rise to the claim.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Riverside County, California.

13. Contact Information

For any questions, comments, or concerns regarding our Terms and Conditions or your order, please reach out to us: